ELIGIBILITY
To avail the return and replacement policy, you must have purchased the product from Kanin Commerce Private Limited and have a proof of that.
TIME LIMIT
You must initiate the return process within 3 days from the date of delivery. The product must be in its original packaging, unused, and in the same condition as received.
REASON OF RETURN
REASON OF RETURN You can return a product for the following reasons: a. Product is defective or damaged b. Wrong product delivered c. Product does not match the description provided on the website
RETURN PROCESS
To initiate a return, you must contact Kanin Commerce Private Limited's customer support team . They will provide you with the necessary return instructions and a Return Merchandise Authorization (RMA) number.
SHIPPING COST
The shipping costs for returning the product will be borne by the customer. Kanin Commerce Private Limited will not be responsible for any shipping costs incurred during the return process.
REFUND AND REPLACEMENT
Refunds will be made to the original payment method used during the purchase. Replacement products will be shipped to you within 7-10 business days.